Ordering and Questions About The Tree Center
Learn about everything from how to order to how we ship and everything in between. Find the answers to every question about placing and receiving an order from The Tree Center.
- Why did I not receive all of my plants?
- How do I change my account info?
- How do I manage my email preferences and stop or unsubscribe from lists?
- How can I reset my password?
- Can I combine or apply two codes?
- What is Affirm?
- What is your return policy?
- When will I receive my refund?
- Can I modify my order?
- How should I plant my tree?
- What if my plant becomes sick?
- How can I prepare for my order?
- How can I track my order?
- How do you ship a tree?
- How Long Does an Order Take to Arrive/Be Shipped to Me?
- Do You Have a Store or Location I Can Visit?
- How much does shipping cost?
- How do I apply a code towards my order?
- I Want to Place an Order
- Do You Offer Landscape Design Services?
- What Do The Container Sizes Mean?
- When Will a Plant or Tree Be Back in Stock?
- Can I See Photos of Plants?
- Where Do Your Plants Come From?
- Do You Offer a Guarantee?
- How and Where Do You Ship?
- How do I return my order?
- What if my plants arrived damaged?
- Where Are You Located?
- How do I cancel my order?