What is your return policy?

If you have changed your mind about wanting a particular item, please notify us within 7 days of the delivery of your order.

If you have decided that you would like to initiate a return, please send your order to:

The Tree Center
600 Crain Highway
Upper Marlboro, MD 20774

Please note that return postage is at the customer's expense. Additionally, please be sure to include your order number, or your original invoice, with your return. We encourage you to retain your receipt and/or tracking number for your package being returned to The Tree Center. We are not responsible for packages lost in transit back to our facility.

After The Tree Center has been notified and received a return, a store credit in the amount of the order will be issued. Additionally, plants must be received in the same condition they were delivered. Due to the living nature of plants, returns are at the discretion of The Tree Center.

For additional details on our return policy, please see our terms of service here: https://www.thetreecenter.com/terms-of-service/#returns

Thank you for being a customer of The Tree Center!